E-Commerce Operations Specialist - Bali

Join Trapo Indonesia as an E-Commerce Operations Specialist and play a pivotal role in driving our online sales success in Bali. This dynamic position is perfect for detail-oriented professionals who thrive in fast-paced digital environments. You'll be the backbone of our e-commerce operations, ensuring seamless customer experiences and maximizing sales potential in the vibrant market of Bali.

At Trapo Indonesia, we're a leading player in the tourism and hospitality industry, known for our innovative approach to digital marketing and customer engagement. Our mission is to create unforgettable experiences for our customers, and your role will be crucial in achieving this. In Canggu, Bali, you'll work closely with our team to optimize our online presence, streamline operations, and drive growth.

As an E-Commerce Operations Specialist, you'll be responsible for managing our online sales channels, including our website and various e-commerce platforms. You'll handle order processing, inventory management, and customer service, ensuring that every transaction runs smoothly. This role offers exciting opportunities for growth and development, with the chance to work in a dynamic and supportive team environment.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize our e-commerce platforms, including Shopify, WooCommerce, and other integrated systems.
• Process and fulfill orders accurately, ensuring timely delivery to customers.
• Monitor inventory levels and coordinate with suppliers to maintain optimal stock.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Analyze sales data to identify trends and opportunities for improvement.
• Collaborate with the marketing team to promote our products and drive online sales.
• Stay updated with the latest e-commerce trends and best practices.
• Participate in team meetings and contribute to the overall success of our e-commerce operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in e-commerce operations or a similar role.
• Proficient in using e-commerce platforms such as Shopify, WooCommerce, and other relevant tools.
• Strong knowledge of inventory management systems and order processing software.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with attention to detail.
• Familiarity with digital marketing tools and strategies is a plus.
• Fluency in English, both written and spoken, is required.

🛠️ Keahlian

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