F&B Banquet Operations Captain (Luxury Hospitality) - Bali

Join Raffles Marina, a name synonymous with luxury and world-class hospitality, as our F&B Banquet Operations Captain in the breathtaking island paradise of Bali. This is your opportunity to lead and inspire a team in delivering exceptional banquet experiences at our award-winning hotel. With a stunning beachfront location and a reputation for impeccable service, Raffles Marina offers a unique and enriching environment for a seasoned professional like you.

As our F&B Banquet Operations Captain, you will be responsible for overseeing all aspects of banquet operations, ensuring that every event is executed flawlessly. Your daily tasks will include coordinating with event planners, managing the banquet team, and ensuring that all food, beverage, and service standards are met. You will work closely with our talented culinary team to create and deliver memorable dining experiences for our discerning guests.

📋 Tanggung Jawab Pekerjaan

• Oversee the planning and execution of all banquet events, ensuring they meet the highest standards of quality and service.
• Coordinate with event planners, clients, and vendors to ensure smooth operations and timely delivery of services.
• Manage and mentor a team of banquet staff, providing guidance and support to ensure excellent performance.
• Ensure compliance with health and safety regulations, as well as food and beverage standards.
• Monitor inventory levels and place orders to ensure adequate supplies for banquet events.
• Collaborate with the culinary team to develop and refine banquet menus, ensuring they meet the specific needs and preferences of clients.
• Provide exceptional customer service to clients and guests, addressing any concerns or issues promptly.
• Stay updated with industry trends and best practices, implementing new ideas to enhance the banquet experience.

🎓 Kualifikasi & Syarat

• Minimum 5 years of experience in banquet operations, preferably in a luxury hospitality setting.
• Proven leadership and team management skills, with the ability to inspire and motivate a team.
• Strong organizational and multitasking abilities, with excellent time management skills.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and vendors.
• Knowledge of event planning software such as Cvent, Eventbrite, or similar tools.
• Certification in food and beverage safety, such as ServSafe or equivalent.
• Fluency in English, with the ability to communicate effectively with clients and team members.
• Experience working in a multi-cultural environment, with a strong cultural sensitivity and adaptability.

🛠️ Keahlian

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